Deliver compliant, citation-backed answers to HCPs in seconds.
- AI Medical Information Assistant
- Citation-backed responses
- Medical Affairs Copilot for review and approval
- Audit-ready workflows
For Medical Affairs & Drug Safety Teams
Every HCP Conversation Is Compliant Medical Information — and a Safety Signal, Automatically
RxGenius.ai answers HCP and patient inquiries with citation-backed accuracy, then flags adverse events buried inside the conversation — closing the gap between Medical Information and Pharmacovigilance that manual triage misses.
Built for regulated healthcare — enterprise-grade security, GDPR compliance, full audit trails, human-in-the-loop oversight.
HCP
"Can you confirm the recommended dose for elderly patients? One of my patients reported dizziness after starting treatment."
MI Response Drafted
AE Signal Flagged
Piloted with Medical Affairs and Drug Safety teams across pharma and biotech
RXGlobal Pharma
BTBiotech Partner
LSLife Sciences
EUEU Pharma Group
The Opportunity
A structural gap between two mission-critical functions
Medical Information and Pharmacovigilance operate on separate systems — yet every HCP conversation touches both. RxGenius.ai is the intelligence layer that unifies them at the point of intake.
$8B+
Global pharmacovigilance market, growing annually
Millions
of MI inquiries processed by pharma each year
2 Teams
one conversation — currently zero shared infrastructure
1 Platform
compliant response + safety signal capture unified
The Problem
Safety signals are hiding in plain sight — inside routine Medical Information conversations
When an HCP or patient contacts Medical Information, they're often asking a compliant question — and mentioning a side effect in the same breath. MI teams are trained and measured on response accuracy, not signal capture.
- Inquiry responses take too long to review and approve
- Adverse events go undetected or underreported at intake
- Medical Affairs and Drug Safety work from separate, disconnected systems
- Compliance risk grows with every unlogged signal
Core Platform
One Conversation. Two Critical Outcomes.
The moment you answer an HCP's question compliantly is the same moment you should be capturing safety data. One intelligence layer does both, at the point of intake.
The same conversation, screened for safety signals in real time.
- Adverse event detection at point of intake
- Signal classification
- Real-time monitoring across all MI interactions
- Regulatory reporting support
Also Available
Clinical Trial Engagement
For Clinical Operations teams, our AI Trial Companion improves patient retention and adherence.
- Patient engagement and protocol guidance
- Multilingual support
- Dropout risk detection
Faster trials. Better retention.
Explore Clinical Trial Engagement
Why RxGenius.ai
Point solutions answer questions. RxGenius.ai also protects patients.
Built for regulated pharmaceutical workflows — not generic chatbots repurposed for healthcare.
- Capture safety signals other MI tools miss
- Reduce Medical Affairs review workload
- Detect adverse events at the source, not after the fact
- Enterprise-ready and GDPR compliant
- Built specifically for regulated pharmaceutical workflows
Competitive Position
The only platform built for both outcomes — not just one
Point solutions solve Medical Information or Pharmacovigilance in isolation. RxGenius.ai was architected for the moment both functions intersect — at the HCP conversation.
Capability
Typical MI Tool
RxGenius.ai
Citation-backed MI responses
Yes
Yes
AE detection at point of intake
No
Yes
Unified MI + PV intelligence layer
No
Yes
Human-in-the-loop signal review
Rare
Built-in
Enterprise audit trails & GDPR
Partial
Full
Who We Serve
Built for the teams responsible for patient safety and compliant information
Medical Affairs Teams
Answer HCP inquiries faster, with full audit trails and citation-backed accuracy.
Drug Safety / Pharmacovigilance Teams
Catch adverse events at intake instead of relying on downstream manual review.
Pharmaceutical & Biotech Companies
Connect Medical Affairs and Drug Safety through one shared intelligence layer.
E-Pharmacies
Provide compliant medicine information while surfacing potential safety signals.
The biggest blind spot in drug safety isn't downstream reporting — it's the Medical Information conversation where adverse events are first mentioned and never captured. RxGenius.ai closes that gap at the source.Medical Affairs & Drug Safety Leadership · Pharma Enterprise Pilot
Enterprise Ready
Designed for regulated healthcare — and built to survive due diligence
Our AE detection utilizes rigorous human-in-the-loop review before any signal classification is finalized.
GDPR Compliant
Enterprise Security
Audit Trails
Human Oversight
API Integration
Multilingual
See our full security & compliance overview
Go-to-Market
Pilot → Validate → Scale
Start with your Medical Information workflow. Measure how many additional safety signals get captured that would otherwise have been missed. Expand to full Pharmacovigilance integration — no disruptive replacement of existing systems.
Pilot
Deploy on your MI workflow. Measure baseline response times and signals captured vs. manual triage.
Validate
Quantify additional AE signals detected at intake. Secure Medical Affairs and Drug Safety stakeholder buy-in.
Scale
Roll out across therapeutic areas, regions, and teams. Integrate via API with existing safety databases.
Ready to close the gap between Medical Information and Drug Safety?
See how RxGenius.ai helps Medical Affairs and Pharmacovigilance teams catch more, work faster, and stay audit-ready — without adding headcount.