Consumer Medicine Info
Deliver 24/7 verified medication answers to patients regarding dose sizes, side effects, and drug-to-drug interactions.
Digital Pharmacy Solutions
Medicine Information & Safety for E-Pharmacies
Deliver 24/7 compliant medication guidance to consumers at scale, while automatically identifying and routing potential safety signals for pharmacovigilance oversight.
GDPR Compliant
Pharmacist Oversight Ready
RxGenius E-Pharmacy Assistant
"Can I take RxProduct with aspirin? Also, I felt really nauseous and dizzy after my dose today."
"Aspirin Interaction Risk: Avoid taking RxProduct with aspirin due to increased risk of bleeding. I have logged your nausea and dizziness as a safety report and forwarded it to our safety team. Would you like me to connect you with our supervising pharmacist?"
Safety Signal Flagged
The Retail Dilemma
Massive consumer inquires with hidden safety signals
Digital pharmacies handle thousands of customer questions every day regarding medication instructions, interactions, and potential side effects. Most online pharmacy operations rely on human pharmacists to answer these questions manually, leading to long queues and high operating costs, while critical safety signals are buried in unstructured chats.
The E-Pharmacy IntelligenceCompliant guidance at scale
RxGenius unifies patient safety and consumer support. It provides 24/7 automated answers regarding drug dosing, side effects, and storage grounded strictly in official product labeling, while simultaneously scanning chats for side effects. It bridges consumer support and safety compliance.
Seamless API Integrations
Embed the assistant directly into your e-pharmacy checkout flow, customer portal, mobile app, or live support chat widget with our lightweight SDK.
View API Documentation
Capabilities
Consumer Safety & Guidance Features
Support customers 24/7 with verified drug information while capturing vital safety records.
Safety Signal Extraction
Auto-flag potential adverse events reported during customer chats, routing cases to safety databases immediately.
Multilingual Support
Serve pharmacy customers in 100+ native languages, helping bridge cultural and linguistic barriers in healthcare.
Citation-Backed Content
Every response is anchored in official clinical prescribing guidelines, eliminating hallucinations and incorrect dosing advice.
Secure SDK Embed
Embed the chatbot widget into your existing Shopify, WooCommerce, custom web checkout, or mobile application easily.
Pharmacist Escalation
Provides clear validation checkpoints that automatically route high-risk or complex inquiries to a live pharmacist.
Ready to close the gap between Medical Information and Drug Safety?
See how RxGenius.ai helps Medical Affairs and Pharmacovigilance teams catch more, work faster, and stay audit-ready — without adding headcount.
Book a Demo